Rosa Franco is the Director of Lending at Neighborhood Trust Federal Credit Union, where she oversees loan portfolio strategy, including design, planning, and implementation of lending products, as well as lending practices and marketing strategies that promote financial empowerment of the unbanked, under-banked, and low-income people. Rosa's role includes the leverage of impacts through strategic alliances with partner organizations. She developed her career in the two fields that she is most passionate: economic development/financial inclusion and adult education.